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Terms of Service – ThriveLBK

Effective Date: April 22, 2026

By using ThriveLBK’s services, website, or communication systems, you agree to the following Terms of Service.

1. Services Provided

ThriveLBK provides property management services, including leasing support, tenant communication, maintenance coordination, and related services.

2. Use of Services

You agree to:

  • Provide accurate and truthful information
  • Use our services for lawful purposes only
  • Not misuse, disrupt, or attempt to gain unauthorized access to our systems

3. Communication Consent

By submitting your information, you agree that ThriveLBK may contact you via:

  • Phone calls
  • Emails
  • Text messages (SMS/MMS), including through automated systems

You can opt out of text messaging at any time by replying STOP.

4. No Guarantee of Property Availability

Property listings, pricing, and availability are subject to change at any time without notice. ThriveLBK does not guarantee availability until a lease agreement is executed.

5. Applications & Leasing

  • Submission of an application does not guarantee approval
  • Screening criteria may include income, credit, rental history, and background checks
  • Additional terms may apply per property

6. Maintenance Requests

Tenants are responsible for reporting maintenance issues promptly. ThriveLBK will coordinate responses but does not guarantee immediate resolution times.

7. Limitation of Liability

ThriveLBK is not liable for:

  • Indirect or incidental damages
  • Delays caused by third-party vendors or property owners
  • Temporary service interruptions

8. Third-Party Services

We may use third-party tools and vendors. ThriveLBK is not responsible for their independent actions or policies.

9. Changes to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of the updated Terms.

10. Contact Information

ThriveLBK
4537 34th St
Lubbock, TX 79410
Phone: (806) 243-9560