Tenant FAQs

Applicants must be legally eligible to sign a lease, which generally means being at least 18 years old.

Yes. The security deposit is returned as long as the home is left in good condition, aside from normal wear, and all lease terms are satisfied. Any outstanding rent, damages, or cleaning expenses may be deducted.

You can apply online by completing the application form and submitting the required application fee. Additional documentation, such as proof of income and a valid photo ID, is also needed for review.

Rent payments can be made through the online tenant portal, via automatic bank draft, or by check or money order, depending on the property. Online payments are recommended for ease and on-time delivery.

Before bringing a pet into the property, review your lease and contact management for approval. Pet policies vary by property and may include additional fees, deposits, monthly pet rent, or specific restrictions.

Written notice is typically required prior to move-out. Please check your lease for the required notice period and submit your notice to vacate in writing by the deadline outlined in your agreement.

ThriveLBK oversees standard maintenance and required repairs to keep the property in good working order. Tenants may be charged for repairs caused by misuse or neglect. All maintenance requests should be submitted promptly through the tenant portal or the designated reporting method.